Operational notes, patterns, and field reports from putting AI agents into real enterprise workflows.
What to automate first in a small firm's case prep, where client files go in each setup, what ABA Opinion 512 and California's 2026 guidance ask of you, and the questions to put to any vendor.
What to automate first in a small firm's monthly close, where client data goes in each setup, and the questions to ask any vendor or agency before you start.
Fully automating customer support is a bet against your own customers. Automate the work around your team instead, and let people do the part customers came for.
The built-in commands, the terminal tools and the menu-bar apps that track agent usage and cost, what each one shows, and who each one suits.
Running a 1.6 GB PII model on device, inside a menu bar app, and the details that decide whether the masking is actually safe.
AI agents fail in ways traditional monitoring can't see. Here's what observability really means for an agent and where to start.
From slack threads to detailed and structured Github issues and sometimes a pull request too.
The agentic internet is already here. What's missing is the connective tissue, and that's where we come in.